ROC is a strategy consultancy providing Clarity for C-levels facing Uncertain challenges.

Empathizing with Uncertainty

In the business world, uncertainty is an inevitable challenge. Rapid changes leave many executives feeling directionless. ROC specializes in clarifying these uncertainties for leaders.

Using the five human lenses—Assets, Strategies, Politics, Culture & Core Competencies, and Orthodoxies—we delve into deeper layers of meaning to uniquely redefine problems. This approach goes beyond traditional numerical analysis, offering a phenomenological perspective that helps businesses understand and address challenges more fundamentally.

Navigating Uncertainty Levels

Identify Your Current Position and Strategic Response:

Level 1: Single View (Algorithm)

  • Features: Single perspective on the future

  • Approach: Represented by a straight line

  • Example: Strategy planning in predictable market conditions

Level 2: Limited Outcomes (Heuristic)

  • Features: Limited possible future outcomes

  • Approach: Represented by branching paths

  • Example: Strategy planning with a few possible scenarios

Level 3: Range of Outcomes (Heuristic)

  • Features: Range of possible future outcomes

  • Approach: Represented by diverging arrows

  • Example: Strategy planning with various predicted outcomes

Level 4: No Predictable Outcome (Mystery)

  • Features: No clear future outcomes

  • Approach: Represented by a circle with radiating lines

  • Example: Navigating highly volatile and unpredictable market conditions

 

Solutions We Provide

C-level Monthly Advising:

Tailored advice for senior executives to navigate complex challenges.

Project-based Business Issue Transformation and Insight:

Transform business issues into human-centered phenomena, providing deep insights through comprehensive field research.

6-session Online/Offline Courses:

In-depth educational programs designed to enhance strategic capabilities.

One-time Special Lectures:

Focused lectures on specific topics to address immediate business needs.

 

Our Methodology

Grounded in the human sciences—anthropology, sociology, investigative journalism, and philosophy—our methodology follows a comprehensive five-step process:

Framing

  • Activities: Dive into the client's world, understand the project topic, meet with various stakeholders, and prepare for ethnographic fieldwork.

  • Goal: Identify probing questions that could reshape the client's industry.

Discovery

  • Activities: Conduct immersive fieldwork to gather firsthand experiences and observations.

  • Goal: Gain deep insights into the client's environment and challenges.

Pattern Recognition

  • Activities: Analyze field data to identify patterns and themes.

  • Goal: Uncover underlying trends and insights that inform strategic decisions.

Insights Development

  • Activities: Develop actionable insights through intensive discussions and theoretical testing.

  • Goal: Prepare for workshops to present insights in a way that aligns with the client's world.

Recommendations

  • Activities: Translate insights into practical, strategic recommendations.

  • Goal: Provide clear directives for action that address the client's specific challenges and opportunities.